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HEALTHCARE & LIFE SCIENCES · PRODUCTION SOFTWARE SINCE 2010

Healthcare software, engineered for clinical workflow — not just for a demo.

EHR, telehealth, clinical workflow, EVV, voice-to-text clinical notes, AI document intelligence, predictive scheduling, risk detection. Built with HIPAA-architected isolation, BAA-ready operational posture, and audit logs on every clinical action. Anchored in production by Adult Home Care SaaS for a US healthcare operator. Read the case study →

  • HIPAA Architected, not just claimed · SOC 2 in 2026
  • BAA Ready · isolated multi-tenant model
  • 15+ yrs Shipping enterprise-grade clinical platforms
  • 4.8★ Capterra · 25 verified client reviews

THE PROBLEM

Most healthcare software was built for the demo, not for the 7am clinical floor.

Healthcare software fails in three predictable ways. First, it treats HIPAA as a documentation exercise — a checkbox on a sales call — rather than an architecture choice that shapes every line of code. Multi-tenant isolation is sloppy. Audit logs are partial. BAA negotiations turn into a panic when a real customer asks.

Second, it’s built for the demo, not the workflow. The clinical staff at 7am don’t have time to navigate three screens to record a visit. They need a voice note that becomes a structured clinical record, on the same device they already use, with no separate hardware. Most healthcare platforms can’t do that — or they can in the demo but not at the 200-patient-a-day scale of the production deployment.

Third, it doesn’t survive year three. Healthcare regulations change. EHR integration APIs deprecate. Compliance auditors rotate. Most healthcare vendors disappear or hand the system off to maintenance contractors who don’t understand the architecture. The operator gets stuck.

We’ve been engineering healthcare platforms since 2010. We architect around all three failure modes. That’s how we earned and kept the engagement that put the Adult Home Care SaaS into production for a US healthcare operator.

OUR APPROACH

HIPAA-architected, clinically usable, built to last past year three.

  1. 01

    Clinical workflow discovery 1–3 weeks

    We map the actual workflow of the clinical staff who will use the system — not the workflow described in the RFP. Where do they stand? What device? How many seconds per patient encounter? What’s the integration touch-point? The architecture answers to the workflow, not the other way around.

  2. 02

    HIPAA architecture & isolation model 1–2 weeks

    We design the multi-tenant isolation model (schema-per-tenant, encryption-at-rest, encryption-in-transit, key management) and the audit-log substrate before we design any clinical UI. By the time we ship a screen, every clinical action already generates a HIPAA-defensible audit record.

  3. 03

    Build for clinical scale 12–24 weeks for MVP

    EHR / clinical record management, voice-to-text notes, predictive scheduling, document intelligence, EVV (electronic visit verification), integrations with billing and labs — built to operate at the patient volumes of a real production deployment, not the demo deployment.

  4. 04

    Long-tenure clinical operations ongoing

    Healthcare software is not a one-off. We stay engaged through HIPAA regulation updates, EHR API deprecations, BAA renegotiations, and the steady drumbeat of compliance changes — the way we’ve stayed engaged with our US healthcare operator.

CAPABILITIES WE SHIP

The healthcare modules we’ve put into production.

EHR & Clinical Record Management

Electronic Health Records with structured clinical data, version history, and audit trails on every modification. Configurable record templates per specialty.

  • Structured + free-text clinical notes
  • Version history on every record
  • Specialty-configurable templates

Voice-to-Text Clinical Notes

AI-powered voice transcription that turns dictated visit summaries into structured clinical records — on the same device the clinician is already holding.

  • Mobile-first dictation interface
  • Structured extraction from free speech
  • Clinician review & sign-off step

Predictive Scheduling & EVV

Electronic Visit Verification with GPS / time / signature capture, plus AI-driven scheduling that learns from historical visit patterns to reduce no-shows.

  • EVV with GPS + biometric capture
  • Predictive scheduling models
  • Caregiver routing optimisation

AI Document Intelligence

Extract structured data from scanned referrals, lab results, insurance documents, and historical paper records — with human-in-the-loop review for clinical accuracy.

  • OCR + structured field extraction
  • Insurance + referral processing
  • Clinician review queue

Risk Detection & Care Alerts

Pattern-detection on clinical data to surface deteriorating-patient signals to the care team before a critical event — the operational difference between reactive and proactive care.

  • Configurable risk-signal rules
  • Clinician alert + escalation flow
  • Outcome tracking for model tuning

HIPAA Multi-Tenant Architecture

Schema-per-tenant isolation, encryption at rest + in transit, audit logs on every PHI access, BAA-ready operational posture — the architecture choices a HIPAA auditor expects.

  • Schema-per-tenant data isolation
  • AES-256 at rest, TLS 1.3 in transit
  • PHI access logs & retention controls

CASE STUDY DEEP-DIVE

Adult Home Care SaaS — HIPAA Multi-Tenant Platform

We built an AI-powered, HIPAA-architected, multi-tenant home care SaaS for a US healthcare operator (under NDA). The platform handles EVV with GPS + biometric capture, voice-to-text clinical notes, AI document intelligence on insurance and referral paperwork, predictive scheduling that learns from caregiver visit history, and risk detection signals surfaced to the care team.

The architecture choices on this page — schema-per-tenant isolation, audit-on-every-PHI-access, voice-first clinical capture, AI-augmented operational workflow — are what carried that project from RFP to production. They’ll carry yours too.

Read the full Adult Home Care case study →

TECH STACK

The stack we choose for healthcare platforms.

  • Node.js + TypeScript + React

    Our default for new clinical builds. Strong typing helps prevent the data-shape bugs that cause silent clinical errors. Single language across server + mobile + web.

  • PostgreSQL with schema-per-tenant

    The default isolation model for HIPAA multi-tenant. Each healthcare operator gets its own schema, with key management isolated per tenant — auditor-defensible from day one.

  • AWS HIPAA-eligible services + BAA

    Compute, storage, and AI services running on AWS’s HIPAA-eligible service list with the BAA in place. Region-locked to keep PHI within jurisdictional boundaries.

  • Voice-to-text + AI clinical assist

    Whisper-class transcription + LLM-driven structured extraction. All inference happens within the HIPAA-eligible perimeter; we don’t send PHI to OpenAI or other unsigned third parties.

  • Audit-on-every-PHI-access ledger

    Every access to PHI is recorded in an append-only ledger with actor + payload + access reason. Retention windows enforced at the storage layer.

  • Mobile-native clinical UX

    The clinical staff use the platform on a mobile device while standing next to a patient. Mobile-first design is not an option; it’s the design.

HOW WE ENGAGE

Three engagement modes for healthcare builds.

HIPAA architecture audit

2 weeks · fixed fee

You have a healthcare platform that’s working but you’re not sure it will hold up to a real HIPAA review. We audit the isolation model, audit-log architecture, access controls, and BAA-readiness — and deliver a written report with concrete remediation priorities.

Clinical MVP

12–24 weeks · phased delivery

You need a clinical or operational healthcare platform from scratch. We deliver the core HIPAA architecture plus your specific clinical workflows — production-deployable, BAA-ready, and documented for your compliance officer.

Long-tenure operations

ongoing

You have a clinical system that needs to keep up with HIPAA changes, EHR API updates, and evolving operational workflows. We stay engaged on a retainer model — long-tenure clinical operations is what we do.

FREQUENTLY ASKED

Healthcare questions we get every week.

Are you HIPAA certified?
HIPAA does not certify companies — it certifies practices. We are HIPAA-architected: schema-per-tenant isolation, AES-256 encryption at rest, TLS 1.3 in transit, PHI access logs on every action, BAA-ready operational posture, AWS HIPAA-eligible service compliance. Our SOC 2 Type 1 audit is scheduled for 2026. See our full security & compliance posture →
Will you sign a BAA?
Yes. We sign Business Associate Agreements at engagement start. Our operational practices are designed around BAA obligations — encryption, access controls, audit logging, breach-notification readiness — not retrofitted to them.
Can you integrate with our EHR?
Yes. We’ve worked with HL7 FHIR APIs and the major EHR integration patterns. For EHRs without modern APIs, we build secure middleware layers. EHR integration is well-trodden territory — the engineering work is on top of the integration, not the integration itself.
Do you use AI on PHI? Is that HIPAA-compliant?
Yes we use AI (voice transcription, document extraction, predictive scheduling, risk detection) and yes it’s HIPAA-compliant. All inference happens within the HIPAA-eligible AWS perimeter. We do not send PHI to OpenAI, Anthropic, or other public APIs that don’t have a signed BAA. AI is a tool, not a leak.
What about telehealth video?
We integrate HIPAA-compliant video platforms (Zoom for Healthcare, Doxy.me, custom WebRTC with BAA-covered TURN servers) rather than building our own. Video infrastructure is not where you want to take risks with PHI.
How long does a clinical MVP take?
12–24 weeks for the core HIPAA architecture plus the clinical modules above, depending on workflow complexity and integration count. We deliver in phases so the clinical team can validate at each milestone.
E Multitech Solution Healthcare practice

Ship a clinical platform that survives the auditor, the workflow, and year three.

1
US healthcare operator
in production (NDA)
6
Core clinical modules
shipped at scale
15+
Years engineering
regulated software
BAA
Ready · signed
at engagement start

Tell us your clinical workflow. We’ll tell you the HIPAA architecture we’d use on day one.

Direct line, founder-to-founder +977 9851038796 Roshan Subedi, Founder & MD · 48-hour reply, engineer-only